Priority 1 Protection

Priority 1 Protection Video Help

Video Tutorials

Learn Your System. Get More From Your Security.

Need help understanding your IQ Panel, cameras, or the Alarm.com app? Choose a tutorial below for a short, easy-to-follow walk-through.

IQ Panel HelpSystem basics, arming, users, settings and more.
Alarm.com AppSecurity controls, alerts, video and connected features.
Cameras & VideoLive video, recordings, doorbells and camera controls.
Smart HomeLocks, lights, thermostats, scenes and automation.
Tutorial Library

Choose What You Want to Learn

This first version gives us the structure. We can replace, add, reorder, or expand the videos as your tutorial library grows.

IQ Panel 4: Getting Started tutorial thumbnail Video 1
System Basics

IQ Panel 4: Getting Started

Learn the layout, home screen, status icons, and the basic controls you will use every day.

IQ Panel: Arm & Disarm tutorial thumbnail Video 2
System Basics

IQ Panel: Arm & Disarm

A quick walk-through of Stay, Away, disarming, and what the system is telling you on screen.

IQ Panel: Users & Codes tutorial thumbnail Video 3
System Basics

IQ Panel: Users & Codes

See where user codes are managed and how to keep access organized for your household.

Alarm.com App: Getting Started tutorial thumbnail Video 4
Alarm.com App

Alarm.com App: Getting Started

Learn the main Alarm.com app screens, security controls, notifications, and everyday shortcuts.

Alarm.com Cameras & Live Video tutorial thumbnail Video 5
Cameras & Video

Alarm.com Cameras & Live Video

Learn how to view live video, find cameras, review activity, and understand common video controls.

Video Doorbell Basics tutorial thumbnail Video 6
Cameras & Video

Video Doorbell Basics

See how to answer the door, view live video, review events, and use your connected video doorbell.

Floodlight Camera Basics tutorial thumbnail Video 7
Cameras & Video

Floodlight Camera Basics

A quick guide to live viewing, lighting controls, recorded events, and camera notifications.

Automation: Locks, Lights & Thermostat tutorial thumbnail Video 8
Smart Home

Automation: Locks, Lights & Thermostat

Learn how Alarm.com brings compatible locks, lights, thermostats, scenes, and automation together.

Quick Help

Find the Answer Fast

1

Choose a Category

Pick your IQ Panel, Alarm.com app, cameras, or smart-home features.

2

Select a Tutorial

Each video will focus on one task so you can get the answer without watching a long presentation.

3

Follow Along

Keep your panel or phone nearby and pause the video whenever you need extra time.

Still need a little help?

Priority 1 Protection is here when a video doesn’t answer your question.